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Partner with UsSalvos Stores is for the community, by the Community. We are always on the look out for new friends to join our crew of volunteer changemakers across our network. Whether you can help out just a few hours a week or even a few days a month, it all makes a difference. Join us and together we can create change for tomorrow!
Join over 10,000 volunteers and make a real impact in your community. Whether you're helping create a positive experience for customers in-store, organising donations and stock behind the scenes, or keeping warehouses efficient, there’s a role for everyone.
Help us create a great experience for our customers by keeping our stores full of great items, and creating a welcoming environment for all to enjoy!
Help us sort and process donations, price and prepare great quality items for resale in one of our 400+ stores
Help us out in store to photograph and list items to our online store, as well as pack, and send goods once they've sold online.
Keep our stores looking fresh, curated and creative with product displays and window installations
There are no minimum hours for volunteering, as long as it fits the store’s current needs. The role is flexible in nature, and the length of shifts and commitment can be discussed with the Store Manager. We do have a maximum working week of 38 hours and/or 5 shifts.
All individuals wishing to volunteer with Salvos Stores must be eligible to volunteer in Australia in accordance with the Department of Immigration and Border Protection (DIBP) guidelines. It is the responsibility of the individual to ensure that they are eligible to volunteer in Australia. If you are not an Australian citizen, please make sure that your visa type allows volunteer activity. For more information, please visit DIBP’s website at homeaffairs.gov.au.
You may be required to complete a Police check - NCCHC depending on role and application. These checks can be arranged via The Salvation Army (TSA).
Police Checks are a 'point in time' check, with information provided up to the time of issue. Please discuss this with the Store Manager.
Volunteers are an integral part of our Salvos Stores community of changemakers – generously offering their time to assist with the day-to-day operations of our retail stores. Volunteer activities at Salvos Stores can include – customer service and support, visual merchandising, sorting donated goods, assisting with clothing production, general shop front upkeep, and much more!
Salvos Stores does not require volunteers to have these checks, but feel free to contact us for more information.
Yes, Salvos Stores volunteers adhere to a code of neat, presentable clothing when working in our stores. Comfortable, closed toe shoes are to be worn to ensure compliance with Workplace Health and Safety requirements. It is also required that volunteers wear black clothing to align with our teams and this applies to all States and Territories.
Yes. For volunteers, we provide an in store induction and on site “on the job” training for the tasks you are undertaking at the store. All volunteers will need to complete 4 online foundational learning modules within 8 weeks of commencement.
Yes, you can find our vacant paid positions here. (please link straight to workday, since the careers page is on the same page as the volunteers page now).
Previous volunteers do not need to reapply as their original volunteer profiles can be reactivated in our system. Please discuss this with your local Store Manager.
Previous retail experience is not required, and Salvos Stores welcomes everybody with all kinds of skills. Salvos Stores have a variety of roles for volunteers – depending on their particular area/s of interest, prior work experience, and what new experience/skills a volunteer wishes to learn. ‘On-the-job’ training will be provided on site.
We support many programs in the community. Please reach out to your local Store Manager to identify the programs that are supported in that Store’s location.
Yes! All Volunteers are eligible for our 20% Off Team discount on donated items – instore and online.
Yes! It is possible to volunteer at more than one Salvos Stores locations. Please discuss with the Store Manager and your volunteer profile can be updated to reflect this.
Be a changemaker
Not your average retailer, Salvos Stores is made up of a team of changemakers who are passionate about raising funds to help The Salvation Army provide over one million sessions of care to disadvantaged Australians each year, and divert over 40 million items from landfill. Whether you’re sorting donations, processing invoices or driving one of our iconic pink trucks, every team member is valued for the incredible contribution they make to Salvos Stores and as such, we empower our teams to take the time to rest and recharge - promoting a positive work/life balance for all. Join our crew, become the changemaker you always wanted to be and feel rewarded for making a difference!
