Find a Store 
Donate Goods 
Volunteer 
Partner with UsWe may share the name, address and contact details you provide with our delivery partners where needed to complete your order. Our couriers handle this information in accordance with applicable privacy requirements. For more information about how The Salvation Army collects, uses and protects personal information, view our full Privacy Policy.
You can also view our Salvos Stores terms and conditions on our T&Cs page.
If you are not satisfied with your experience, please forward your feedback to our Customer Suppo team. Please always get in touch with us before leaving public feedback.
For general Customer Support enquiries, including Returns and Shipping, please email ssonlinestore@salvationarmy.org.au, or call +61 3 8791 4436.
Alternatively, you may wish to fill out a form on our Contact page.
Our Online Customer Support team is available Monday-Friday 8am-4pm AEST.
Details of orders made prior to 20 January 2021 can be accessed here. Please note that you will need to login with your original login details.
Your support in 2025 made it all possible. Thank you for being with us.
Your support in 2025 made it all possible. Thank you for being with us.
Absolutely! See our returns section for full details on how to process a return.
Unfortunately, at this stage, you cannot use or redeem Full Circle Rewards points online. Rest assured, you can still use our loyalty programs in store. You can check the balance of your Full Circle Rewards Card account in store at any time.
Unfortunately, at this stage, you cannot buy or redeem Salvos Stores gift cards online. In the meantime, check out the latest range and redeem gift cards at a local Salvos Stores.
Our stores can help if you have questions regarding items they've listed online. Use our Store Locator to find the contact details for a particular store.
