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In store loyalty program

JOIN THE REWARDS PROGRAM CREATING CHANGE FOR TOMORROW

GET BACK AS YOU GIVE BACK

SPEND $1 = 1 POINT = 5c CREDIT

NB: We are in the process of rolling our Full Circle Rewards nationally. For more information about availability of Full Circle in your state, please view our blog.

SHOP. EARN.

CHANGE WORLD.

REPEAT.

Sign up to our Full Circle Rewards program and for every dollar you spend in store, you'll earn a point, equal to 5c credit towards your next shop. For example, if you spend $100, you'll earn 100 points, which will give you $5 to spend at Salvos Stores. In our circle, it pays to shop sustainably and change the world.

How it

Works

Shop

Sign up to our Full Circle Rewards program and shop in store at any Salvos Stores.


Earn

For every dollar you spend in store, you’ll earn a point, equal to 5c credit towards you next shop.


Change the World

Profits from your purchases go toward supporting vital The Salvation Army programs and services. What's more by choosing to shop with us you are helping to keep items out of landfill. The more you shop the more you earn, save the planet & support those in your community that need it most

Frequently

Asked Questions

Top FAQs

What is Full Circle Rewards?

Full Circle Rewards is the in store loyalty program creating Change for Tomorrow. By signing up to our Full Circle Rewards program you'll earn a point for every dollar you spend. This point is equal to 5c credit towards your next shop.

Points accumulate each time you shop in store & can be redeemed at on any in store purchase, at any time. For example, if you spend $100, you’ll earn 100 points, which will give you $5 to spend at Salvos Stores. In our circle it pays to shop, and as a bonus by shopping with us you will also be doing your part for the environment & for Aussies doing it tough.

I am already a Club Card member. What do I do?

If you are an existing Club Card member (NT/SA/TAS/VIC/WA) you don’t need to do anything as you will be automatically signed up to Full Circle Rewards. Your points balance as at 17 June 2024 will be transferred across to your new account and you can once again begin earning points on your purchases.

If you have previously used one of our paper-based loyalty cards (ACT/QLD/NSW) then you will need to sign up to Full Circle Rewards either in store or online.

How do I earn Full Circle Rewards?

By shopping in store at any Salvos Stores location within Australia. For every dollar you spend in store, you'll earn a point, equal to 5c credit towards your next shop. Points can be earned on any purchases of donated product within our stores. Points cannot be earned the purchase of gift cards, new product or on monetary donations such as for Red Shield Appeal. We are looking at other ways in which points can be redeemed when interacting with us so keep an eye out for future updates.

Can I use my Full Circle Rewards online?

Points can be redeemed in store only at this time.

Account

How do I sign up?

You can sign up to Full Circle Rewards at any Salvos Stores location nationally. Membership to the Rewards Program is free. You may register to be a member of the Rewards Program if you are aged 16 years or over and have a current Australian residential address.

If you are already a Club Card member (NT/SA/TAS/VIC/WA ONLY) you don’t need to do anything as you will be automatically signed up to Full Circle Rewards.

What details do I need to provide to sign up?

To join our circle, you will need to provide your full name, phone number and a personal email address, and agree to our terms and conditions.

My card was lost/stolen/needs to be replaced, what do I do?

If you have not signed up with a cardless account and have had your card lost/stolen & cannot provide us with the barcode found on the reverse of your lost/stolen card then you will need to be signed up on a new account noting that points cannot be transferred.

If you need your current card replaced due to wear & tear, simply bring it into your nearest Salvos Stores & we will provide you with a new card and points will be transferred across.

Where can I check my points and rewards balance?

You can check your current points balance at any Salvos Stores location within Australia or by contacting us at salvosstores.com.au or on 13 SALVOS (13 72 58). We may periodically send you a rewards credit summary using the contact details you have provided. We may also make your rewards credit balance available to you in other ways (for example, on a receipt for an in store purchase).

Can my points expire?

Points will only expire if you do not earn or redeem any points/rewards credit on your account for a period of 12 consecutive months, in which case your points/rewards credit will automatically expire and we may also terminate your membership and close your account without notice to you.

How can I check & update my details?

You can check & update your details at any Salvos Stores location within Australia or by contacting us at salvosstores.com.au or on 13 SALVOS (13 72 58).

Shopping

Can I earn rewards when purchasing new items or gift cards?

The purchase of new items, gift cards and donations made to Red Shield Appeal in store do not constitute a qualifying purchase for the purpose of the Rewards Program.

Can I earn rewards if I pay using a gift card?

Yes, you can earn points when you pay using a gift card.

Does my points balance go down if I return an item I had earned points on?

Yes. If you return an item, those reward points are taken off the balance. If the points have been redeemed on another purchase before the return was made, your points balance will go into the negative.

View our Full Circle Rewards Terms and Conditions and Privacy Policy

diversity

Wherever there is hardship or injustice, Salvos will live, love and fight alongside others, to transform Australia one life at a time with the love of Jesus

Through our commitment to reconciliation, The Salvation Army acknowledges the First Nations peoples of Australia as the traditional custodians of this land. We further acknowledge and pay our respects to past and present Elders, giving thanks for their wisdom that has sustained their people since the beginning of time, and we pledge to support emerging and future generations